Membership & help

First time signing in?

Circle Plus has its own login, separate from Slack and your course account. Choose Create your account the first time. Use the same email as your paid Circle membership, then continue with Google or verify your email with a code. Creating an account is free.

If you use Google, check that the Google account uses your membership email. Your sign-in and your paid membership check are separate steps.

Email link won’t verify?

Email links must open in the same browser and on the same device where you started signing in. An email app can open a different browser, even on the same phone.

Return to Circle Plus and start sign-in again. Use an email verification code instead, and enter it on the original sign-in screen. You can also use Google with your membership email.

Already signed in? Open Your account to see the membership result. Do not buy another membership to fix a sign-in or access problem.

For shoppers

Retail access is A$49 per year, billed in Australian dollars. It renews annually until cancelled. Each confirmed payment provides a year of access.

Check the live catalogue before buying. Demo offers and briefs are examples only; they cannot be redeemed and do not guarantee future brand participation.

You can create a free account and choose your interests before deciding to pay. Your paid year begins when payment is confirmed.

Already a Circle member?

Included access is intended for current paying Connect, Inner Circle and More Orders 365 members. Trial and complimentary access do not qualify.

Sign in using the email attached to your membership. If your account says verification is pending, contact the team before purchasing separate retail access.

Payment or account trouble?

Use the same email for Circle Plus sign-in and Kajabi checkout. If you have already paid, use Refresh membership in your account. Do not purchase again to fix a sign-in problem.

Future renewals are managed through your Kajabi account. For a payment, cancellation or refund question, contact the Circle team with your account ID and purchase date. Never send your password or full card details.

For brands and providers

Verified paying Circle members can register an Australian physical-product store, save drafts and submit an offer or creator campaign for review. Listing does not guarantee sales or applications.

Ecommerce service providers can apply separately with a verified account. A provider listing does not grant shopper or product-merchant membership.

Products for content

Brands choose participants. Read the product, delivery, deliverables and usage rights before accepting. Brands cover the agreed product and standard Australian shipping. Membership does not guarantee a place.

Creators retain ownership. The agreed licence explains where the brand may use submitted content. Honest private feedback is welcome; a positive rating, public review or social-account post is not required.

Your information

Clerk handles account sign-in and Kajabi handles membership payments. Circle Plus stores your profile, membership checks, interests and activity needed to provide the service. Brands receive agreed delivery details and submitted content only for their own collaborations.

Delivery details expire after 180 days, or 30 days after completion or cancellation if earlier. Content files expire one year after upload. Your inbox preferences do not subscribe you to marketing emails.

To ask about access, correction or deletion, contact the Circle team. Read the eCommerce Circle privacy policy for the organisation’s privacy information.